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The customer reported the item was "new out of box" and "the wheel cap is broken upon unboxing the product"; per photos and customer report, the item was received with a broken rear hubcap and a variety of hairline fractures around the wheel hub.A physical sample was not provided; a photo depicting the defect was provided and only a visual review of the defect could be conducted.The investigation results were confirmed, and after reviewing the photo, it was discovered that the hub cap and numerous spokes appear to have fractured at the hub.The cause was documented as mfg: material composition, and no further actions are required; divisional qa will continue to monitor during monthly and quarterly trending.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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