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The account reported finding collapsing easier/air bubbles, with complaints from nurses that the new sku "collapses easier at the chamber and they get more air bubbles when using the port." no sample or photo was received for the investigation; finished good production records and component trending were reviewed, and the manufacturer provided their investigation and did not find any discrepancies within their records or retained samples that could have contributed to the reported issue.The reported defect was unable to be confirmed, as no physical sample or detailed photographic evidence was provided to support the investigation.Root cause has not been identified or determined at this time; the division will monitor this issue for trending purposes, and if a sample, photo, and/or additional information becomes available, this complaint will be reopened to be further investigated.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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