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The customer reported "facing back flow of blood from side lumen while using it on the patients"; the customer reported no injury occurred and did not report any serious injury, medical intervention, or follow up care related to the reported incident.No sample or photo was received for the investigation; finished good production records and incoming inspection records found no similar nonconformances, bom was reviewed and no potential causes of the defect were identified, and review of the drawing confirmed the device is equipped with a snap-clamp on the side lumen used to restrict the flow of fluids.Due to the absence of a complaint sample, the complaint cannot be confirmed, and the cause of the failure cannot be identified.The complaint is non-verifiable, as the product was not returned for evaluation, and the issue will continue to be monitored.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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