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The customer reported there have been "several" incidents where the "rubber does not retract back over the needle and blood goes everywhere"; the customer reported the patients are doing "fine" and no serious injury, medical intervention, or follow up care.Samples received are used, and an unused sample was requested from the customer for testing.The reported problem could not be evaluated from the used samples received.No root cause was identified in the provided investigation record, and there has been no change to the reportability decision associated with this complaint.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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