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The customer reported another issue with the manifold and syringe backing off when connecting.No sample was received for evaluation; review of the finished good bill of materials/pack build and finished good manufacturing instructions did not reveal any nonconformances related to the reported defect, and the drawings for the control syringe and manifold were reviewed and determined to meet product specifications.Based on the above investigation results, the reported event was not able to be confirmed at this time.The root cause for the manifold and control syringe loose connection issues has not been determined to date, and these results will be used to determine appropriate corrective actions moving forward.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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