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The customer reported that while moving the bed the prongs on the power cord broke off; no injuries reported.A physical sample was not provided; a photo depicting the defect was provided and only a visual review of the defect can be conducted.Investigation results were confirmed, and after reviewing the photo, it was discovered that the prongs on the power cord have completely fractured off.Due to the customer stating that this occurred while moving the bed, this is likely due to customer misuse; no trends were identified and no product changes were identified that could have contributed to the alleged product failure.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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