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The incident description was "will not stay inflated," and the customer reported that he was struggling to keep the mattress inflated.The investigation noted the mattress was manufactured in dec of 2021 and the warranty for this mattress is 18 months, which put the mattress out of warranty; return of the complaint sample is required to conduct a more comprehensive investigation.Medline was unable to confirm the complaint issue or that the product failed to meet specifications, and the cause is "sample required to determine cause." no reported death or serious injury was associated with this event, and if additional information becomes available this complaint will be reopened to be further investigated.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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