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Customer reported that the syringe plunger keeps coming back out of the syringes during use, and two videos were received from the customer showing the 3ml syringe malfunctioning during surgery.A review of the device history records was performed for the indicated packaging and component lots and confirmed that the lots met all material, assembly and performance specifications; the pack production record was reviewed with no line down situations, deviations, or non-conformances, and the unopened pouch was visually inspected as received with no visible damage or defects noted.The customer¿s complaint description cannot be confirmed, and root cause remains inconclusive at this time.No correction is required at this time, and based on the low frequency, no recent trends, no issues noted in the dhr review, and adequate process controls in place, no corrective action is to be taken at this time.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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