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A facility reported that the pin on the mayfield ultra base unit (a2101) could not be inserted, preventing attachment of the connecting block.The issue was identified at the beginning of the procedure after the patient had been placed under anesthesia.As a result, the surgical procedure was prolonged by more than 30 minutes.No patient injury or adverse clinical outcome was reported.A replacement device was obtained and used to successfully complete the procedure.
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The mayfield ultra base unit (a2101) was returned for evaluation:
device history record (dhr) review- the dhr was reviewed and shows no abnormalities related to the reported failure.Failure analysis - the evaluation of the returned unit confirmed damage to the handle casting assembly, including a worn handle linkage cam.The unit was received in the closed position without a transitional member installed.Inspection revealed scratches, punch marks, and significant wear consistent with repeated attempts to operate the mechanism after the initial failure.The observed damage is not indicative of a manufacturing defect but is consistent with use-related damage and user intervention.The base handle assembly and associated left bracket components were replaced, the handle was adjusted to the proper clamping force, and the unit successfully passed functional verification testing.Root cause - this complaint was confirmed through inspection of the returned unit.Investigation determined that the damage resulted from improper assembly by the user.Specifically, the base handle was closed without the 6-inch transitional attachment installed, causing deformation of the handle opening.A warning label affixed to the base unit explicitly instructs users not to close the handle unless the transitional attachment is inserted.Further inspection of the fastening and engagement areas identified significant wear and evidence of repeated use following the initial damage event.Observations included multiple scratches, punch marks, and substantial wear to the handle linkage cam and casting.These findings are consistent with repeated attempts to operate the mechanism after the handle opening had become misshaped.The failure is attributed to user error associated with improper assembly and subsequent continued use of the damaged mechanism.No manufacturing or material defects were identified.Based on the acceptability of the residual risk and the absence of adverse trends, no corrective action beyond the completed repairs is required.This issue will continue to be monitored through routine complaint trending.At present, this complaint is considered closed.
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