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The account reported finding a defective staple remover, and reported that the staple remover was not properly removing staples and the pin that connects the piece was loose.Medline reviewed finished good production records and finished good pack build, and evaluated an unused stapler remover sample; the dhr review found no nonconformances related to the reported issue, and the staple remover handles were loose and did not hold shape.The reported problem was confirmed because the pin that holds the two together did appear loose, and functional testing found the staples did not remove in one piece, if at all, as the remover did not grip the staples properly.This component is not altered before being placed into the kit, and the root cause is considered to be a component manufacturing product issue relating to the components manufacturing process; the division will monitor this issue for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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