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The customer reported that the 10 ml syringe they attach will back off the manifold, which could lead to air embolism, and that it appears to be a defect in the manifold end where the syringe attaches.A review of the device history records was performed for the indicated packaging and component lots for any deviations or nonconformance related to the reported defect of the complaint, and the review confirms that the lots met all material, assembly, and performance specifications; no product was returned for evaluation.The customer's reported complaint description cannot be confirmed, no sample was returned for evaluation, and without receiving product for evaluation, medline was unable to definitively determine a root cause for this incident.Dhr review of the packaging and component lots revealed no quality related issues or manufacturing deficiencies at the time of manufacture, and based on no issues noted in the dhr and adequate process controls in place, no corrective action to be taken by medline at this time.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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