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The reported failure was that the unit was not fully inflating.Based on the review of the details provided for the complaint investigation, medline was unable to confirm the complaint issue or that the product failed to meet specifications; return of the complaint sample is required to conduct a more comprehensive investigation.No root cause was identified, and a review of the associated lot/serial history is not expected to identify the root cause due to the extended duration of product use prior to the complaint.There was no reported death or serious injury associated with this event, and if additional information becomes available this complaint will be reopened to be further investigated.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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