| Model Number |
977118 |
| Medical Device Problem Codes |
Failure to Interrogate (1332); Delayed Charge Time (2586); Malposition of Device (2616); Charging Problem (2892); Communication or Transmission Problem (2896)
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| Health Effect - Clinical Code |
Insufficient Information (4580)
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Type of Reportable Event
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Serious Injury
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Event or Problem Description
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Information was received from a manufacturer's representative regarding an external device.The reason for call was representative said the patient has had some trouble charging their implanted neurostimulator.Representative said when they connected the wireless recharger to the patient's implant, they saw a screen that said to hold it there for 20 minutes.Representative also said about 5 minutes in, the screen switched to the normal charging screen where it gives you the percentage and tells you excellent or good.Representative asked if there was something they were doing wrong or if it was normal.Agent asked representative if the patient uses the belt when they charges and representative said they do.The representative also mentioned that the patient went to charge the device the other day and it took about 1.6 hours to charge from 40% to 100%, but the patient saw the same screen when they went to put it on and it still had charge in it.They typically are able to recharge within a "normal" amount of time.Manufacturing representative (rep) states the implantable neurostimulator (ins) is superficial, but there is some "puffiness" and the patient told her that it actually seems less puffy today, so rep states perhaps there is some fluid.Agent reviewed the screen the patient is seeing and also reviewed normal recharging.The patient was advised to monitor.Rep plans to do a "hard reset" of the equipment while with the patient today.Rep was not sure when this began, but stated after april.
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Additional Manufacturer Narrative
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B3: event date is not known.Please see b5 for approximate date range, if applicable.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Search Alerts/Recalls
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