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The reporter described snapsecure latch and hinge failures, including that the top plastic part is snapping off, some not clamping at all, teeth notch failing, and the teeth plastic piece folds inward and won¿t line up to click in and easily breaks off totally.The complaint stated no patient was harmed and no medical intervention was necessary; a new cathgrip was used in its place and the securement was replaced.Samples were sent and a sample assessment and quality investigation was completed.The complaint file lists the cause as unconfirmed defect and sample required to determine cause; these issues have been addressed with the account, medline urology qa will continue to monitor this issue, and no further action is needed at this time.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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