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The customer reported a sharp edge on the side rail, and the customer correspondence stated the edges of her handrails were sharp, ¿knife railings¿; there were no injuries involved at the time the email was sent.Medline received 1 pair of bed half rails in used condition and inspected the product per pic-00255; upon further investigation of the sample it was discovered that there are several slightly sharp edges on the top edge where you may slide your hand.The investigation results were confirmed, and the result of the pic testing was functional defect.The cause was documented as mfg: assembly/human error, and the division will monitor through quarterly trending.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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