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The account reported finding ¿touhy too sharp syringe catches easily,¿ and according to the customer contact, there was no patient involvement.No sample or photo was received for the investigation; finished good production records and finished good pack build were reviewed, and there were no line down situations, runs without approvals, substitutions, deviations or non-conformance reports, and no issues with the pack build that would contribute to the reported issue.Due to not receiving the actual sample used, medline was not able to confirm what may have caused the issue, and the cause was updated to ¿unconfirmed defect - sample required to determine cause.¿ the quality team will monitor this issue for trending purposes, the complaint was provided to the vendor/manufacturer for further evaluation, and the manufacturer/vendor investigation was received with no change to reportability.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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