|
A complaint was received, and the customer reported receiving medline bp reusable cuffs that are over or underinflating and providing inaccurate reads; there was no reported death or serious injury associated with this event.Medline received two reusable bp cuffs with the complaint of over or under inflating, contacted the manufacturer, and sent these for in depth testing; per the manufacturer, they retested the defective products according to the inspection standards and found that the cuff did not have insufficient or excessive inflation.Medline did not find any abnormalities or defects with the samples sent in from the customer, and the complaint is not confirmed.No root cause was identified; based on the review of the details provided for the complaint investigation, medline is unable to confirm the complaint issue or that the product failed to meet specifications.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
|