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The customer reported that one armrest will not lock into place; no injury was reported.Medline reviewed the video evidence provided by the customer, and the product appeared to be in new condition as it appeared to be clean and undamaged; after reviewing the video, the left front clip for the armrest appeared to be not locking into place.The investigation results were confirmed.It is unknown if the armrest is secured incorrectly or if there is something wrong with the front armrest receiver; a physical sample was not provided, a functional or dimensional inspection could not be executed via a photo, no corrective/preventive action was taken, and the division will monitor through trending.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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