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The account reported, ¿hole in the betadine, could not use,¿ and the complaint transcript states it was ¿confirmed not used on a patient, discovered before use.¿ no sample or photo was received for the investigation; production records, pack build history, account complaint history, and component complaint history were reviewed, with no line down situations, approvals/substitutions/deviations/non-conformance reports, pack build issues, or similar reported issues in the past 6 months identified.The reported complaint could not be confirmed, and the cause code states ¿sample required to determine cause.¿ the investigation concluded that based on the component¿s location in the pack it is unlikely that placement contributed to the reported issue, and the division will monitor for trends.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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