| Catalog Number |
M204441 |
| Medical Device Problem Code |
Thermal Decomposition of Device (1071)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/24/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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A user facility's biomedical technician (bmt) reported that a 5008x hemodialysis (hd) machine would not toggle to cdx/ chairside.A fme field service technician (fst) was called onsite and replaced the cdx board to resolve the issue.During that repair, the fst noted that there was a burn mark on the user interface board.The fst ordered a new user interface board for the customer.Upon follow up, the bmt said that a patient was not connected and there was no harm to any patients or individuals because of this malfunction.The user interface board was the original fresenius part on the machine.The bmt reported that there was no melting, burning smell, smoke, spark, flame, or arcing observed.The bmt reported that the machine has not had any past problems with failing the electrical leakage test and that there was no damage observed on any other components.The machine has 189 hours and is plugged into a hospital grade ground-fault circuit interrupter (gfci) outlet.He is still waiting for the part to arrive.The machine remains out of service at this time.The complaint device is available to be returned to the manufacturer for evaluation under rga (b)(4).Equipment code: 245 machine hours: 189 software version: 4.82.4 machine files: requested.
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Additional Manufacturer Narrative
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Additional information: b5, h6 device component code.
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Event or Problem Description
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A user facility's biomedical technician (bmt) reported that a 5008x hemodialysis (hd) machine would not toggle to cdx/ chairside.A fme field service technician (fst) was called onsite and replaced the cdx board to resolve the issue.During that repair, the fst noted that there was a burn mark on the user interface board.The fst ordered a new user interface board for the customer.Upon follow up, the bmt said that a patient was not connected and there was no harm to any patients or individuals because of this malfunction.The user interface board was the original fresenius part on the machine.The bmt reported that there was no melting, burning smell, smoke, spark, flame, or arcing observed.The bmt reported that the machine has not had any past problems with failing the electrical leakage test and that there was no damage observed on any other components.The machine has 189 hours and is plugged into a hospital grade ground-fault circuit interrupter (gfci) outlet.The bmt received and replaced the user interface board and that did not resolve the issue.After additional troubleshooting with an fst additional parts (unknown) were ordered.The machine remains out of service as they are waiting for the new parts to arrive.The defective user interface board is being returned under rga (b)(4).One photo has been provided.
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Additional Manufacturer Narrative
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The plant investigation is in process.A supplemental mdr will be submitted upon completion of this activity. .
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Search Alerts/Recalls
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