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The customer stated that the bar under the bed bent and broke the motor, and while trying to lift the head of the bed they noticed it stopped going up; no injuries were reported.Per photos provided, the motor fractured where it connects on the head section of the bed, and the requested sample was not received from the customer.The reported issue was identified as being associated with previously initiated corrective actions, and trends were identified for the specified material number and corresponding defect type.No root cause was identified in the provided record, and no further actions are required; divisional qa will continue to monitor during monthly and quarterly trending.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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