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The customer reported receiving medline bp monitors that were giving inaccurate readings during use, and there was no reported death or serious injury associated with this event.At this time, a sample(s) was not received for investigation; however, a lot number/serial number was recorded, and the vendor performed an internal investigation including dhr review and inspection records review with no abnormalities found.The complaint could not be confirmed due to the fact that this issue can only be confirmed by further investigating the sample or a provided photo.No root cause was identified, and division will continue to monitor trends.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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