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The customer reported receiving a medline bp monitor that is giving readings off; checked twice with medline bp monitor: 141/48, 136/49 and twice with clinic monitor: 117/68, 116/66, and the discrepancy is about 20mmhg for both the systolic and diastolic readings.We received 1 ea automatic digital blood pressure monitor; upon visual inspection there were no noticeable defects or cosmetic damage, four control aa batteries were then inserted, and functional testing was performed at 120±5 /80±5 @ 80±5bpm and 150±5/100±5 @ 80±5bpm, with values recorded of 122/81 @ 79bpm and 152/102 @ 80bpm.These are within acceptable ranges, and the complaint was not confirmed.No trends were identified for the specified material number and its corresponding defect type, and there has been no change to the reportability decision associated with this complaint.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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