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It was reported that the ilet displayed alert code 57 and the user restarted the device, which cleared the alarm; this aligns with a computer software problem involving the computer software component.Symptoms included no clinical signs, symptoms, or conditions.Outcomes included no health consequences or impact.Investigation included communication and interviews, analysis of information provided by the user, and an event history log review.Investigation of this case revealed a software runtime error consistent with a computer software problem within the computer software component.It was concluded, based on previously established findings for similar reports, that the cause was traced to software coding.If the device is returned, a physical evaluation will be performed, and a supplemental will be submitted.
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