| Model Number |
2120 |
| Medical Device Problem Code |
Failure to Infuse (2340)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/25/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that the cassette sensor indicated that the cassette was not attached properly.The event occurred during routine preventive maintenance.During investigation of the returned cadd pump, the error "cassette not attached properly" was identified in the event log.This high-priority error was confirmed during preventive maintenance.However, if the issue were to recur during an infusion, it could result in an interruption of therapy.There was no patient involvement associated with this event, and no patient harm was reported.
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Additional Manufacturer Narrative
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The suspected device was returned for evaluation.There was no 12-month service history during the review.Event log reviewed and cassette not attached properly error was observed in event logs history.Visual inspection had been carried out, and no anomalies were observed related to the complaint.Functional tests were performed, and complainant allegation could be confirmed and replicated.Replaced downstream occlusion (dso) sensor.The probable cause of the reported issue is unresponsive dso sensor.The device passed all functional testing after repair.
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Search Alerts/Recalls
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