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The user reported discrepancies between bg and sg readings.Escalation analysis indicated that the observed differences could not be attributable to a clear root cause.As a proactive troubleshooting measure, customer care recommended a sensor-relink to clear the calibration history and correct any potential calibration misalignment.Post re-link, additional monitoring showed that the system was working within expectations.Overall, bg values meet the sg trends well, with occasional differences due to lag between sg and bg inherent to the sensing technology.Customer care recommended the user continue using the system, entering calibrations when glucose trends were not changing rapidly and to call back if they had any additional concerns.The user agreed with this assessment.As per the data management system (dms) review, the system remained in active use with up-to-date information.
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