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Upon receipt at our post market quality assurance laboratory, this lead was thoroughly inspected and analyzed.Visual inspection revealed that the helix was broken at the point where it exits the tip of the lead.The distal portion of the helix tip was not returned.The helix mechanism was not tested due to the break and dried blood/body fluid and tissue in the helix housing.An x-ray was obtained and revealed that the helix was in a slightly retracted position and had straightened out at the distal end were the break occurred.High magnification microscopic analysis of the broken helix surface showed characteristics consistent with torsional overload.Testing was completed to assess lead electrical performance and inner insulation integrity.Measurements throughout these tests were within normal limits.Based upon the clinical observations and the laboratory findings, we believe that torsional overstress during attempts to reposition the lead caused the helix to break.A review of the device history record (dhr) was performed.The review of the dhr identified that there were no process related non-conformances, scrap, or rework performed during the production that could explain the event.The reviews ensure each device meets specification prior to release for use.There is no indication the device manufacturing process contributed to the reported complaint.Review of labeling determined that the complaint situation was listed in the manual.There was no indication in the complaint that the product was not used in accordance to labeling.The manual was unlikely to be the cause of the reported complaint; translation, wording, or graphics does not require further review.
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