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According to the customer contact on 9/3/2026, "the straps broke while they were lifting a resident of the facility." the customer contact reported, "the resident was being transferred back to bed following her shower, and while the resident was in the sling on the lift, the sling straps snapped completely off and the resident fell to the floor." per the customer contact, "the strange part is that there wasn't tearing or ripping, it completely and suddenly snapped off on both sides of the strap." per the customer contact, "the cnas say they did a visual inspection prior to use and didn't notice any tears" and "the sling has been washed and used many times." the customer contact noted historically, "after use, the sling is washed and hung on a line to air dry" and "it is then folded and stored in a linen room until needed." the customer contact stated, "the sling is supposed to support a weight of up to 700 lbs."[and]" the resident using the sling was 206.6 lbs.61 inches tall." the customer contact stated, "the resident sustained a femur fracture as a result of the fall." no additional information is available at this time.A sample has been requested for evaluation.It has been determined that the reported event caused or contributed to a death or serious injury.Based on the information reviewed, this is a reportable event as defined under 21 cfr 803.3.
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