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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: INTUITIVE SURGICAL, INC daVinci Xi; PATIENT SIDE CART, 4-ARM

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INTUITIVE SURGICAL, INC daVinci Xi; PATIENT SIDE CART, 4-ARM Back to Search Results
Model Number 380652-31
Medical Device Problem Code Material Split, Cut or Torn (4008)
Health Effect - Clinical Code Insufficient Information (4580)
Date of Event 09/08/2026
Type of Reportable Event Malfunction
Event or Problem Description
It was reported that prior to the start of a da vinci-assisted surgical procedure, user informed the technical support engineer (tse) that the patient side cart power cable was damaged and the wall-plug end of the power cable had broken off.There was no report of patient involvement or patient injury.
 
Additional Manufacturer Narrative
An intuitive surgical, inc.(isi) field service engineer (fse) was dispatched to the customer site to further investigate the reported event.Fse replaced the power cable due to customer reported issue of broken power cable.The system was tested and verified as ready for use.The affected part involved with this complaint is a field scrap item and will not be returned to isi for further investigation.The complaint was confirmed based on the field evaluation.The probable root cause is attributed to damaged power cable.
 
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Brand Name
daVinci Xi
Common Device Name
PATIENT SIDE CART, 4-ARM
Manufacturer (Section D)
INTUITIVE SURGICAL, INC
3410 central expressway
santa clara CA 95051
Manufacturer (Section G)
INTUITIVE SURGICAL, INC
3410 central expressway
santa clara CA 95051
Manufacturer Contact
izabel nielson
3410 central expressway
santa clara, CA 95051
+1(408)523-2100
MDR Report Key50928015
Report Number2955842-2026-40285
Device Sequence Number13451755
Product Code NAY
UDI-Device Identifier00886874110720
Combination Product (Y/N)N
Initial Reporter StateGA
Initial Reporter CountryUS
PMA/510(K) Number
K131861
Number of Events Summarized1
Summary Report (Y/N)N
Reporter Type Manufacturer
Report Source Other,Health Professional
Initial Reporter Occupation Other Health Care Professional
Remedial Action Other
Type of Report Initial
Report Date (Section B) 09/28/2026
1 Device was Involved in the Event
1 Patient was Involved in the Event
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Operator of Device Health Professional
Device Model Number380652-31
Device Catalogue NumberN/A
Device Lot NumberN/A
Was Device Available for Evaluation? No
Is the Reporter a Health Professional? Yes
Initial Date Received by Manufacturer 09/08/2026
Initial Report FDA Received Date09/29/2026
Was Device Evaluated by Manufacturer? (Y/N) Yes
Date Device Manufactured02/27/2015
Is the Device Labeled for Single Use? (Y/N) No
Is This a Single-Use Device that was
Reprocessed and Reused on a Patient? (Y/N)
No
Usage of Device Initial
If action reported to FDA under 21 USC 360i(g), list
FDA-assigned Recall Number or include a statement
N/A
Patient Sequence Number1
Concomitant Medical Products
and Therapy/Usage Dates
da Vinci Instruments and Accessories
Patient SexUnknown
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