| Model Number |
380652-31 |
| Medical Device Problem Code |
Material Split, Cut or Torn (4008)
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| Health Effect - Clinical Code |
Insufficient Information (4580)
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| Date of Event |
09/08/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that prior to the start of a da vinci-assisted surgical procedure, user informed the technical support engineer (tse) that the patient side cart power cable was damaged and the wall-plug end of the power cable had broken off.There was no report of patient involvement or patient injury.
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Additional Manufacturer Narrative
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An intuitive surgical, inc.(isi) field service engineer (fse) was dispatched to the customer site to further investigate the reported event.Fse replaced the power cable due to customer reported issue of broken power cable.The system was tested and verified as ready for use.The affected part involved with this complaint is a field scrap item and will not be returned to isi for further investigation.The complaint was confirmed based on the field evaluation.The probable root cause is attributed to damaged power cable.
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Search Alerts/Recalls
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