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The customer reported an event in the women¿s or in which the cautery pen in the major surgical set up kit would not stop working when the button was un-pressed.No sample or photo was received for investigation; finished good production records, finished good pack build, and complaint history were reviewed, with no line down situations, runs without approvals, deviations, non-conformance reports, or similar reported issues in the past 6 months.Based on the complaint details and information provided, the cautery pencil was reportedly pulled from a different source and did not come from the medline major surgical setup kit, and medline was unable to confirm the complaint issue or that the product failed to meet specifications.The cause code was adjusted to unconfirmed defect with item not in kit bom, and there was no reported death or serious injury associated with this event.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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