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The customer reported "temp probe continues to fail during surgeries" and described "failed readings, temp head disconnecting or falling off during procedures." no sample or photo was received for the investigation, and trending was reviewed with 0 additional reported complaint(s) for this issue for the account in the past 24 months.Due to not receiving the actual sample used, medline was not able to confirm what may have caused the issue.The division will monitor for trends, and the complaint was provided to the vendor for further evaluation.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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