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It was reported by the patient the cannula retracted, indicating a needle mechanism failure.No impact to the patient's blood glucose level was reported.The pod was worn for less than one hour.When the pod was removed from the infusion site, it was observed there was leaking.There was no report of medical intervention.
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The pod was received with the needle mechanism assembly deployed.The pod data showed no alarms, timeouts, or drive stalls.The pod deactivated after running 55 pulses, deactivating at the end of second prime.The pod data showed no issues in the first or second prime sequences when the needle would deploy.Inspection of the needle mechanism assembly, hard cannula, environmental seal, and bottom housing found no damages or deficiencies that would contribute to a cannula retraction.Though no issues were observed, it could not be determined when the needle mechanism deployed.Therefore, the cause of the reported needle mechanism failure event could not be determined.Fluid had no issues traveling the complete fluid path and no leaks were found.No problem was found regarding the reported leaking during wear event.Locked down smartphone: lockdown
omnipod software app version: 4.0.2
operating system: n5004l-am-q-mv01602-06-01.06
hardware: n5004l
cgm sensor type: data not available
please note, the device identifiers are captured as reported by the complainant and may not align with the device configuration reported in this section as this data is pulled from our cloud based on the reported date of event.
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