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The customer reported that the v60 ventilator displayed a "35v power supply fault" message.It was unknown how the issue was found.No patient impact and/or harm was reported.No user impact and/or harm was reported.It was reported that the v60 ventilator displayed a "35v power supply fault" message.No testing was reported to have been performed to replicate the issue and/or determine the cause.The issue was confirmed by the customer.No testing was reported to have been performed by the customer.It was reported that the driver board was replaced to resolve the issue.The customer reported that the device was returned to normal.The investigation concludes that no further action is required at this time.If additional information is received the complaint file will be reopened.Based on the details provided, a malfunction occurred, and the device displayed a "35v power supply failure" message.The cause of the malfunction was determined to be a failure in the driver board.A conclusion/root cause can not be provided at this time, as the suspected part has not been returned for further analysis.In the event the suspected part is received, the evaluation will be performed, and the investigation will be updated.
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