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The complaint description was ¿tubing leaking and power is weak,¿ and the customer called in stating that ¿she only needs the tubes¿ and ¿the machine works fine.¿ a sample was received; medline visually inspected the sample and observed that the jet nebulizer kit was in used condition with tape wrapped around the tubing, the nebulizer compressor appeared to be in good condition but the filter was due for replacement, the sample turned on with a loud buzzing sound and misted, the digital flowmeter reading was 4.6 lpm, and debris inside and a loose piston bolt were observed.The 4.6 lpm reading did not meet product specifications, and medline confirmed that the unit contains debris; the leaking-fluid defect was documented with ¿unconfirmed defect - see investigation summary.¿ based on the complaint details, the root cause is considered to be a vendor product issue relating to the manufacturing process, while the investigation also stated that this kind of damage is typically caused from not properly maintaining the compressor, and medline stated that the vendor is already aware of the issue and the quality team will monitor this issue for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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