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The reported issue was "readings inaccurate" and "meter not reading accurately." medline received 1ea blood glucose monitor, performed visual inspection, noted no cosmetic defects nor any damage, replaced the batteries with control batteries on site, and initiated testing utilizing glucose strips and test solution; the device had readings of 73 (68-92) and 242 (216-292).As a result, the complaint could not be confirmed.No further action was taken because objectionable trends were not seen for this issue, and the division was informed and will continue to monitor trends.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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