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Customer advised that they were using prefilled syringes with the needles, and reported the needles were "popping off the syringe, leaking and just not working well." the investigation documented that the lot number reported falls under a scar for needle disconnecting from prefilled syringes, and material trending via sap showed similar complaints during the last 12 months.The investigation did not explicitly state whether the reported problem was confirmed or not confirmed; the cause was listed as "comp./part defective, broke" with "dc:supplier error asia (medline brand)." medline is working with the vendor in order to implement the necessary corrective actions, and division has been informed and will continue to monitor trends.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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