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Per the facility the incident occurred during testing; the account reported finding "low pressure and loud".No sample or photo was received for the investigation, and trending was reviewed for additional reported complaints for this issue for the account and for this product in the past 24 months.Without the sample to evaluate, the complaint could not be confirmed and a potential root cause could not be identified.The quality team will monitor this issue for trending purposes, and the complaint was provided to the vendor for further evaluation.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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