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The caregiver stated that one of the hand screws that secures the front wheels broke.Photos were provided, and a physical sample was not provided; based on the photos, the product appears to be in used condition, there is dust along the frame tubing that attaches to the rear wheel, and part of the adjustment knob broke off within the rear wheel frame tubing and is now stuck.The investigation results were confirmed.A functional or dimensional inspection could not be executed via a photo, the cause was documented as cannot determine cause, and the division will monitor through quarterly trending.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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