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The customer reported that "plastic occlusion" inside the co2 lines were discovered multiple times; the customer "changed out the co2 line connected to the circuit" and the machine "began to measure co2." a photo was received for the investigation, finished good production records were reviewed, finished good pack build was reviewed, trending was reviewed, and the manufacturer completed a review of the production records.Based on the complaint details, photo evaluation, and the investigation, the complaint is not confirmed; it is not possible to evaluate the provided photo for the reported defect.The manufacturer did not find any discrepancies or defects in their production records that could have contributed or caused the reported issue, and the division will monitor this issue for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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