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Respironics, Inc. Bipap A40 Pro; Ventilator, Continuous, Minimal Ventilatory Support, Facility Use
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| Model Number |
FRX3100S14 |
| Medical Device Problem Code |
Electrical /Electronic Property Problem (1198)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/07/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The manufacturer received information alleging a ventilator inoperative error code was found on a bipap 40 pro device.The device was not in use on a patient at the time of the occurrence.During the evaluation of the device at third-party service center, the third-party service technician observed the error code, the power fail voltage is outside its valid range of 4.775 to 5.675 for at least ten seconds, in the device's error log.The third-party service technician further evaluated but was not able to determine the cause of the issue for this device.The root cause is not confirmed at this time.The device was scrapped per the customer request.A final report is being submitted.If new information becomes available following the completion of the device repair that changes the outcome of the investigation and associated medical device reporting a supplemental report will be completed.Additionally, during the service of the device, the system printed circuit assembly needs replaced for another error code, error high internal o2, that was observed on the device's error log.This was unrelated to the reportable malfunction/issue.
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Additional Manufacturer Narrative
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The reported failure of ventilator inoperative is accommodated in the product risk management file as being linked to hazard with description loss of function/loss of primary function.A field action was initiated with record id "[fsn-2023-cc-src-039]", and consisted of a field safety notice.Complaints for this failure are reviewed via the post market complaint trending and escalation processes to assess for the observed probability levels and compare them with the predicted levels in the risk file for the hazards linked to the failure.As of the date of submission for this report, there is no further indication that complaints for the failure in question has led to unacceptable increase in probability levels for the hazardous situations in scope, and therefore no further action will be pursued.Qa continues to monitor complaints for this issue per the cadence in the complaint trending procedures.The device exceeds expected life so there is no dhr required at this time.
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