|
It was reported that the user had difficulty seeing and working with the ilet¿s black¿and¿white display, consistent with a display difficult to read issue related to the touchscreen, and the device was replaced with a unit featuring a color screen.Symptoms included no clinical signs, symptoms, or conditions.Outcomes included no health consequences or impact.Investigation included communication with the user and analysis of information provided by the user and care team.Investigation of this case revealed an ambient light problem affecting display visibility, aligning with a display readability issue involving the touchscreen.It was concluded, based on previously established findings for similar reports, that the cause was traced to component failure.
|