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It was reported that the patient experienced hypoglycemia with a lowest cgm reading of 60 following a period of hyperglycemia, felt lightheaded and confused/disoriented, and treated the low with two glasses of orange juice per healthcare provider guidance; the patient uses a g7 cgm and expressed confusion regarding pump use and differing instructions, and the cause of the event was unclear.Symptoms included hypoglycemia, confusion/disorientation, and dizziness.Outcomes included an unexpected medical intervention in the form of oral glucose and the event was characterized as a serious injury/illness/impairment.Investigation included communication/interviews and analysis of information provided by the user.Investigation of this case revealed no findings available, with insufficient information for a device problem or component determination.It was concluded, based on previously established findings for similar reports, that the cause was not established.If the device is returned, a physical evaluation will be performed, and a supplemental will be submitted.
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