| Model Number |
380677-29 |
| Medical Device Problem Code |
No Display/Image (1183)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/09/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that during a demo of the da vinci system, the right eye was black.There was no report of patient involvement or reported injury.Intuitive surgical, inc.(isi) followed up with the field service engineer (fse) and obtained the following additional information: the demo was successfully completed with the system in its current condition.
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Additional Manufacturer Narrative
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An investigation is in progress to determine the cause of this reported event.An intuitive surgical, inc.(isi) field service engineer (fse) was dispatched to the customer site to further investigate the reported event.The fse reported that the repair job was still in progress, as a spare part had to be ordered.The repair would be completed once the required spare part is received.Additional information is being gathered to determine the contribution of the device to the customer reported issue.
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Search Alerts/Recalls
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