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It was reported that when using the bd pyxis¿ anesthesia station es, the drawer failed to recover.As per part investigation, it was determined that fluid ingress in the connector area of p/n 133456-03 assy, ctrl unit, 1x1, ul, which produced a miscommunication.There were no adverse events or injuries reported based on this event.
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A review of the complaint history for s/n (b)(6) was performed in salesforce which did not locate a similar complaint with the same failure mode for this serial number.A review of the device history record (dhr) for serial number (b)(6), covering the manufacturing period beginning on 22oct2021, was conducted.The review confirmed that no manufacturing nonconformances or production-related failures were identified that correlate with the customer-reported issue.The reported condition of failed hardware/drawer was confirmed by fse and subsequently confirmed in the dchu inspection process.According to work order # 01864164 the system was examined in hta, mini drawer 1.13 was found to fail when opening, the mini engine was replaced, and the service was restored.During dchu visual inspection:
p/n 133456-03: the component was received with evidence of fluid ingress
during dchu testing:
p/n 133456-03: due to the damage found during the visual inspection on the component, no additional tests were performed.The device was in use for treatment purposes as intended per 21 cfr 820.198(d).Root cause:
after investigation, it was determined that the root cause of the reported failed hardware/drawer was attributed to fluid ingress in the connector area of p/n 133456-03 assy, ctrl unit, 1x1, ul, which produced a miscommunication which compromised the drawer functionality.
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