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The customer reported an adhesive issue: "adhesive not sticking well." medline quality received 2 ea of the item for evaluation, and a functional inspection was conducted with the provided samples; it was found that the items functioned normally, and medline was not able to find any issue with the stickiness, as it stick well and don¿t fall.At this time, the reported concern could not be confirmed, as the samples functioned normally; the cause was not confirmed with received sample.A retrospective review of the past year indicated that there have been couple prior complaints in regard to this issue, none of which were confirmed to be quality issues, and the division will continue to monitor this issue for trending.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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