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Beckman Coulter, Inc Access High Sensitivity Troponin I reagent; Immunoassay Method, Troponin Subunit
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| Catalog Number |
B52699 |
| Medical Device Problem Code |
Imprecise or Erratic Results (4059)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/26/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The customer reported an erroneous troponin i high sensitivity (tnihs) patient result of 0.43 ng/ml, which was repeated 3 hours later on the original sample and found to be <0.02 ng/ml, on their access 2 immunoassay analyzer (product number 81600n, serial number (b)(6).The assay/reagent product access hstni 2x50 det (product number b52699, lot number 439627).All other re-draws were negative.The sample was a short sample, moderately hemolyzed, run in a sample cup in the correct rack, collected in lithium heparin gel tubes, and centrifuged for 5 minutes at 3500 rpm.There was no injury, death, or delay/change in treatment or diagnosis related to the reported issue and there was no report of harm for a patient, an operator or any other person.System performance indicators such as calibration and quality control (qc) were not provided for review.Per verbal report, the customer stated that maintenance was up to date, system checks were passing, controls were in range, and no issues were reported with other assays.
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Additional Manufacturer Narrative
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A1: the full patient identifier is (b)(4).A2, a3, a4, a5 and a6: the customer did not supply patient demographics such as age, date of birth, sex, weight, ethnicity or race.H3 and h6: the investigation included communication with the customer, the customer was educated on proper sample handling, including avoiding short draw samples, and was provided with training documents.A precision study was performed by the customer with acceptable results, excluding hardware malfunction.In conclusion, the likely cause of this event is related to use error, preanalytical sample handling.Retrospective mdr submission under capa-001570.The complaint was reassessed using beckman coulter's revised mdr malfunction reportability methodology and was determined to be reportable.This report is being submitted as part of capa-001570 remediation activities.
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