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Product complaint # (b)(4)
the following information was requested, but unavailable:
please provide the applier product code and lot number? unk.Please explain how the clips were loading into the applier? unk
please confirm if the jaws of the applier are at 90 degree to the surface of the clip cartridge when loading ? unk.Additional information was requested, and the following was obtained:
were you able to lock the clip closed on the suture? no
please confirm if there is an issue with the applier? no
was the applier checked for damaged (jaws straight and aligned)? no
h3 investigation summary the product was returned to ethicon for evaluation.Visual inspection and functional testing were conducted on the returned reload.Visual analysis of the returned sample revealed that the xc200 cartridge (a) was received opened with 4 clips loaded and with no apparent damage.In addition, an opened foil was received along with the device.In an attempt to replicate the reported incident, the clips were tested for functionality with a test device.Upon functional testing of the reload, the instrument loaded, retained, and deployed 4 clips as intended over the suture.The clips were fully functional and conforming.The event described could not be confirmed as the clips performed without any difficulties noted.Although no product defect was identified, there may have been other circumstances or issues that occurred during the use of the device that could not be replicated during the laboratory analysis.As part of ethicon quality process, all devices are manufactured, inspected, and released to approved specifications.Device history review a manufacturing record evaluation was performed for the finished device 10b81b/xc20022 and no non conformances/manufacturing irregularities related to the malfunction were identified.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon, or its employees that the report constitutes an admission that the product, ethicon, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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