| Model Number |
500400001500 |
| Medical Device Problem Code |
No Apparent Adverse Event (3189)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
09/03/2026
|
|
Type of Reportable Event
|
Malfunction
|
|
Event or Problem Description
|
|
It was reported that when using the bd pyxis¿ anesthesia station es, station was not communicating.The customer stated that there was a delay in patient care.There were no adverse events or injuries reported based on this event.
|
| |
|
Additional Manufacturer Narrative
|
|
A review of the complaint history for sn (b)(6) was performed in salesforce which did not locate similar complaint(s) with the same failure mode for this serial number.
a review of the device history record for sn (b)(6) was performed from the date of manufacture, 22-oct-2018 and confirmed that this device was not previously returned for servicing and there were no production failures which correlates to the customer reported issue.
upon investigation of the actual device used in this incident, it was determined that no problem was found.A technical support specialist (tss) dialed into device and reviewed the data synchronization and medication application logs, finding no errors.Logged into the production server and verified that the device synchronization status was current with no reported issues.Reviewed health sight viewer and confirmed the device was not listed under attention notices.Based on the findings, determined that the device was functioning as intended with no.
|
| |
|
Search Alerts/Recalls
|