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The reported failure was described as "incorrect reading" and "item gives wrong pressure per mbr's dr's office." complaint could not be confirmed as there were no samples or pictures received, and the absence of a sample has limited the ability to conduct a thorough investigation.Based on the review of the details provided for the complaint investigation, medline is unable to confirm the complaint issue or that the product failed to meet specifications; without a sample received it is difficult to determine a true root cause.Additionally, there was no reported death or serious injury associated with this event, and if a sample, photo, and/or additional information becomes available, this complaint will be reopened to be further investigated.There were no reports of death, serious injury, medical intervention, or follow up care.This is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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