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Product analysis: it was determined at analysis that the analyzer failed the incoming functional test.It was observed that it caused an error while testing it in combination with the programmer.When starting the analyzer application, the initialization of the analyzer failed and an error was displayed stating that the connection to the analyzer was lost.The connectors of the analyzer and the bay of the programmer were cleaned, and a new 9v (volt) battery was also used, but the error (connection lost) kept popping up.The analyzer was replaced and the non-functional analyzer was was decommissioned as it was no longer serviceable.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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